How to Register Metrobank Direct Online Banking: Step by Step Guide

A 3D-style laptop displaying the Metrobank Direct Online secure login screen with text in the bottom right corner reading, "How to Register for Metrobank Direct Online."
A 3D-style laptop displaying the Metrobank Direct Online secure login screen with text in the bottom right corner reading, “How to Register for Metrobank Direct Online.”

Metrobank Direct Online is an online banking service from Metrobank that allows you to securely manage your finances from your computer or mobile device. It offers comprehensive banking services, from daily transactions like Fast Fund Transfers, Scheduled Bill Payments, Cardless Cash Transfers, to asset management.

Step by Step Guide to Register Metrobank Direct Online Banking

If you have a Metrobank account, you should register with Metrobank Direct to experience the ease and convenience of online banking. Currently, you can only register a Metrobank account with an ATM card. Non-ATM accounts can still be registered with Metrobank Direct by completing the eBanking registration form at the nearest Metrobank branch.

Here is a step-by-step guide to registering for Metrobank Direct Online Banking:

First off all, Open the Metrobank Direct website at https://personal.metrobankdirect.com.

Click the “Sign up now!” link inside the Secure Login form.

Next, Choose “ATM CARD” in the dropdown box. Click “Continue” to proceed.

Then, Enter the requested information including your preferred user ID, ATM card number and ATM PIN.

  • Note: You must add three zeros (000) to the end of your 16-digit ATM card number.

Enter your PIN using the virtual keyboard that will appear after clicking the ATM PIN field., Click “continue” when finished.

Before continuing, please review your Metrobank Direct online registration details. This is an opportunity to make changes. Click “Back” to edit your information or “Confirm” to continue your registration.

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Next, View your Metrobank Direct enrollment details. You can choose to print it or close the browser window.

Then, You will receive an email from Metrobank with the subject “Metrobankdirect User Activation.” Click the activation link inside that email and enter the temporary password. Click “Continue” to proceed. Read the terms and conditions. Click “I Agree” to continue.

After that, select three security challenge questions and their respective answers. Then, click “Save” when finished.

Check your phone for the One-Time Password (OTP) code. Enter it in the field provided and click “Continue.”

  • If you haven’t received the OTP activation code after a few minutes, click “Regenerate OTP Code” to get a new one.

Next, Enter the temporary password provided in the activation email. Also, enter your new password twice. Your new password must be 10-32 characters long (contain at least one uppercase and one lowercase letter, include numbers, and contain special characters).

Click “Continue” to proceed.

Finally, Congratulations! Your Metrobank Direct online banking account is now activated and ready to use. Then, Click “Sign In” to log in to your Metrobank Direct account.

By using an online banking account at Metrobank Direct, you can monitor your finances online. You can also enjoy other additional features. Let’s take a quick look at each of Metrobank Direct’s internet banking features.

You can see Metrobank Direct Online Banking features below:

  • Viewing Account Summary: By clicking on a specific account link, you can view your account balance details. You can also check the registered accounts, account type, and available balance.
  • View Report: you can access details of transactions made for your Metrobank account by clicking “View Today’s Transactions,” or view previous transactions from this month and previous months based on your account closing date by clicking “View Report Criteria.”
  • Pay Bills: this feature allows you to pay your bills with hundreds of companies including airlines, credit cards, online shopping sites, government agencies, schools, etc. Just enter the category, biller, customer or account number, reference number, and phone number, then select the account to be debited and the payment amount.
  • Fund Transfer: Metrobank Direct Online Transfer also offers easy and convenient account-to-account transfers. You can also transfer funds to unregistered third-party accounts with a default transaction limit of ₱5,000 (this limit can be increased through the Manage Accounts section). However, to transfer funds, you must register your other Metrobank accounts and third-party accounts by logging in to the Manage Accounts section.
  • Checkbook Reordering: For those of you with a Metrobank checking account, you can order up to nine checkbooks per request. You can also schedule checkbook reorders periodically for up to three years.
  • Manage Accounts: You can register another account, deregister an account, modify your account, manage transaction limits, etc.
    • Register Account – Register your other Metrobank accounts and third-party accounts for fund transfers.
    • Deregister Account – Delete your own account or a third-party account.
    • Edit Template – Change or edit a fund transfer template.
    • Modify Account – You can specify which account to use for various transactions.
    • Manage Transaction Limits – Set a maximum transaction limit for your account.
    • Stock Trading – Register your account for stock trading.
  • Stock Trading: You can start investing in the stock market through First Metro Securities’ online trading facility. You can then use your Metrobank Direct account to fund your stock trading transactions with First Metro Securities.
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These are the steps to register for Metrobank Direct Online and the various features you can enjoy. With Metrobank Direct, you can easily monitor your transactions and manage your finances effectively.
If you experience any problems or issues with Metrobank Direct online banking, contact our 24/7 customer service at (632) 8700-700 or the domestic toll-free number 1-800-1888-5775. You can also email customercare@metrobank.com.ph.