How to Register and Upgrade Your Account in Starpay

Illustration of a transparent blue button that says 'REGISTRATION'. The StarPay logo with the slogan 'PITAKA NG BAYAN' is visible in the bottom right corner against a solid blue background.
Illustration of a transparent blue button that says ‘REGISTRATION’. The StarPay logo with the slogan ‘PITAKA NG BAYAN’ is visible in the bottom right corner against a solid blue background.

For those of you in the Philippines, Starpay may be familiar. Starpay (Starpay Corporation) is a financial technology company that operates as an official e-wallet service provider. The company is supervised and licensed by the Bangko Sentral ng Pilipinas (BSP), or Central Bank of the Philippines, as an electronic money issuer (EMI) and payment system operator. Starpay is nicknamed “Pitaka ng Bayan,” meaning People’s Digital Wallet, and was founded in 2012. Its headquarters are located in Pasig, Metro Manila. Its primary mission is to empower underprivileged Filipinos with access to banking services.

So, this article will discuss how to register for a Starpay account and how to update it. To register and upgrade your Starpay account, you can do so directly through their official mobile app and only need an active phone number. Upgrading requires official identification. Read on for more information!

How to Register For a Starpay Account

The process of creating a Starpay account may only take a few minutes. Make sure you have downloaded the Starpay app from Google Play or the Apple App Store. Here are the next steps:

  • Once the app is installed, open it and tap the Register button.
  • Carefully read and agree to the Terms and Conditions and Privacy Policy.
  • You will then be directed to fill out a digital registration form with your complete identity information.
  • Next, verify your mobile number by entering the OTP code sent via SMS.
  • Finally, create a secure MPIN code to use every time you log in to the app and make transactions. Your Starpay account is ready!
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How to Upgrade Your Starpay Account

After registering, you can start using Starpay. However, to enjoy all the features, you must upgrade your account to Level 2. Upgrading your account to Level 2 is essential so you can enjoy full features such as sending money via InstaPay and making cash withdrawals. Once your account is upgraded, you can send money to other Starpay users, cash out your money, and earn additional income from referrals. Here are the steps for verification:

  • First, Upload Your Selfie
    • Tap the +Upload Selfie option in the account upgrade menu.
    • Make sure the lighting is good and your entire face and neck are clearly visible.
    • Tap the checkmark when you’re done taking the photo.
  • Second, Upload Your Identity Document (ID).
    • Tap the +Upload ID button and take a photo of your physical ID card from the top corner.
    • Ensure the ID card is in its original form, as photocopies or digital scans will not be accepted.
    • Also, ensure all written information on the ID card is clearly legible and without any cut-off parts.
    • Then, complete the requested personal information fields and tap Continue.
  • Third, Enter Your Residential Address
    • Enter your current residential address and your complete permanent address.
    • The address you type must match the address listed on your ID card.
    • Tap Continue to proceed.
  • Fourth, fill in the additional information and submit.
    • Fill out the additional supporting data form displayed on the application screen.
    • Double-check all data to ensure there are no typos. Once you’re sure, tap “Submit.”
    • Wait for the validation process from the Starpay team.
    • Your account verification status will change after the review is complete.
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So, that’s how to register and upgrade your StarPay account. If you encounter any difficulties or other confusing issues, don’t hesitate to contact StarPay customer service by clicking here.
We hope this helps.