How to Claim Your Western Union Remittance via Maya (PayMaya): Step by Step Guide!

A graphic reading "Western Union Remittance via Maya" next to a debit card and a smartphone displaying the Western Union app on a light green background.
A graphic reading “Western Union Remittance via Maya” next to a debit card and a smartphone displaying the Western Union app on a light green background.

When receiving money from Western Union, you have to visit a money transfer center to pick it up. However, you can now pick up Western Union remittance through Maya (formerly PayMaya). This way, you don’t have to waste the time and hassle of going to a money transfer center.

Western Union is the world’s largest global money transfer network, allowing you to send and receive money internationally in real time without needing a bank account. When you send money through Western Union, each transaction generates a unique 10-digit code called a Money Transfer Control Number (MTCN), which must be provided to the recipient as a condition of disbursement.

In this article, we’ll discuss how to pick up Western Union remittance through Maya.

How to transfer money from Western Union to Maya

To send money from Western Union remittance to Maya directly to your Maya balance, you can do so through the Western Union app or website. The transfer fee is fully covered by the sender. Here are the steps:

  1. Open the Western Union app or website. Make sure you have an account and that it’s verified. If you don’t have one, you can create one first.
  2. Select the destination country (e.g., the Philippines), then enter the amount you want to send.
  3. Under the sending method, select e-wallet or digital wallet.
  4. Then, enter the recipient’s details, such as full name and Maya mobile number (must match your Maya account number).
  5. Next, choose how you will pay for the transfer, such as using a debit card or bank transfer.
    Recheck the details and exchange rate, then click send money. The money will be transferred directly to the recipient’s digital wallet within minutes. (don’t forget to provide the 10 digit MTCN code to the recipient as a condition for withdrawing money.)
  6. If you have cash, you can send money through a physical Western Union agent counter.
  BPI Magallanes Edsa: Branch at 1052 EDSA Magallanes Village, Makati City 1232

How to Claim Your Western Union Remittance via Maya

Next, here’s how to claim money from Western Union via Maya. To claim a remittance, you must ensure that your Maya account is fully verified. The disbursement process is then instant through the “in-cash” menu.
Here are the steps:

  1. Open the Maya app and log in to your account.
  2. Sellect the “Add Money” menu
  3. Scroll down to “Remittance” or “Global Partner” and select “Western Union.”
  4. Enter the amount you want to send.
  5. Enter the 10-digit MTCN provided by the sender.
  6. Tap “Next” and double-check that everything is correct.
  7. Tap “Confirm” to complete the transaction.
  8. The balance will be credited. You will receive a successful SMS confirmation from GCash.

That’s roughly how it works if you send money from Western Union and receive it via Maya. If you encounter any issues or other problems during the process, please contact Western Union or Maya Customer Service. Hope this helps!