A friendly female customer service representative wearing a headset and smiling, next to the bold title "How to Contact Security Bank" on a grey background with the Security Bank logo and icons for phone, 24-hour service, chat, and in-person assistance

12 Ways to Contact Security Bank Corporation, Send Complaints Easily From Home!

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Are you planning to contact Security Bank Corporation in the near future? If yes, you don’t need to worry about how to do it, now contacting them is very easy. ​​You can contact Security Bank by phone, email, or even through social media.

Well, here we have deliberately summarized various communication channels from Security Bank Corporation that you can contact to facilitate your communication with them.

A friendly female customer service representative wearing a headset and smiling, next to the bold title "How to Contact Security Bank" on a grey background with the Security Bank logo and icons for phone, 24-hour service, chat, and in-person assistance
A friendly female customer service representative wearing a headset and smiling, next to the bold title “How to Contact Security Bank” on a grey background with the Security Bank logo and icons for phone, 24-hour service, chat, and in-person assistance.

How to Contact Security Bank

In today’s highly advanced digital era, contacting Security Bank Corporation has become easier. You can contact them directly at (02) 8887-9188 or at 1-800-1-888-1250. Additionally, you can also contact them via email, social media, or even come directly to their office.

A. Contact Security Bank via Website

Below we have intentionally shared several links related to Security Bank Corporation that you can check regarding the services of the Security Bank that you are currently using:

  • Website: https://www.securitybank.com/
  • Online Banking Services: Click here!
  • Sample List of Frequently Asked Questions: Click here!
  • Bank Advisories: Click here!
  • Online Account Opening: Click here!
  • Credit Card FAQs: Click here!
  • Security Bank’s Loans: Click here!
  • SBM Leasing: Click here!
  • Customer Satisfaction Survey: Click here!
  • Investor Relations: Click here!
  • Participating Branches for Online Account Opening: Click here!
  BPI Rufino Towers: BPI Branch at Rufino Tower Bldg, Brgy. San Lorenzo Makati City, 1226 Metro Manila!
A screenshot of the first page of an online "Customer Satisfaction Survey," featuring fields for "Customer Information" like Date of Transaction, Transaction Type, Name, Email Address, and Mobile Number, followed by "Servicing Branch" details like Region, City, and Branch, with a blue "Next Page" button at the bottom
A screenshot of the first page of an online “Customer Satisfaction Survey,” featuring fields for “Customer Information” like Date of Transaction, Transaction Type, Name, Email Address, and Mobile Number, followed by “Servicing Branch” details like Region, City, and Branch, with a blue “Next Page” button at the bottom.

B. Via Social Media

Contacting Security Bank Corporation can be done through social media, you know. You can send questions related to their products or you can also send complaints through the following social media accounts:

C. Via Security Bank App

You can also download the Security Bank application to make financial transactions easier and contact Security Bank Corporation.

D. Contact Us Contact Security Bank

A screenshot of an online "Case Status Inquiry" form on a dark blue background, requiring the user to enter a Case ID, Last Name, and complete a Captcha security check (showing the code 675802) before clicking the blue "View Status" button
A screenshot of an online “Case Status Inquiry” form on a dark blue background, requiring the user to enter a Case ID, Last Name, and complete a Captcha security check (showing the code 675802) before clicking the blue “View Status” button.

You can contact Security Bank Corporation more clearly through their telephone number, email and office. Below we summarize a list of their communication channels for you:

1. Phone:

  • Customer Service Hotline (Metro Manila & Other Provinces): (02) 8887-9188
  • Toll-free for PLDT landline: 1-800-1-888-1250
  • From Abroad: +63 2 8887-9188

2. Email:

3. SMS:

  • For Globe & TM Subscribers: Text to 2086 (standard SMS charges apply)
  • For SMART & TNT Subscribers: Text to 4629 (standard SMS charges apply)

4. Online:

  BPI Makati Atrium: BPI Branch at Atrium of Makati, Makati Avenue, Makati City!

5. Head Office Address:

  • Security Bank Centre, 6776 Ayala Avenue, Makati City 0719, Philippines

6. Visit Security Bank Branch:

7. For Lost or Stolen Cards:

  • Call their Customer Hotline immediately at (02) 8887-9188.

When contacting them via email, it is helpful to provide the following information:

  • Complete Name
  • Type of Concern (Inquiry, Request, Complaint, Commendation, Suggestion)
  • Email Address
  • Contact Number
  • Details of your concern

Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas (BSP). You can also contact the BSP Financial Consumer Protection Department:

  • Email: consumeraffairs@bsp.gov.ph
  • Call: (632) 8708-7087
  • Fax Number: (632) 708-7088
  • Mailing Address: The Director, Financial Consumer Protection Department, Supervision and Examination Sector, Bangko Sentral ng Pilipinas, 5th Floor Multi-Storey Building, BSP Complex A. Mabini Street, Malate, 1004 Manila, Philippines.

Those were the office addresses, telephone numbers and emails of Security Bank Corporation that we can share with you. Hopefully there are no obstacles when you contact them!