You’re probably familiar with the digital wallets GCash and Coins.ph. GCash serves as a versatile e-wallet for everyday needs, bills, and transfers, while Coins.ph is known as a leading crypto wallet and exchange platform that also offers payment features. These two digital wallet apps are the most commonly used in the Philippines. You can install it on InstaPay.
Are you one of those who use them?
If you want to pay bills through Coins.ph, you can easily transfer money from your GCash wallet to Coins.ph, and vice versa, with no fees charged for either transaction. Follow this article to learn how to transfer money, verify your account, top up your wallet, and more.
How to Transfer Money From GCash to Coins.ph
Before, make sure you already have a verified GCash and Coins.ph account, so transferring money from your GCash wallet to your Coins.ph account is very easy.
- After opening the GCash app, tap “Bank Transfer” on the main screen. Next, click “See All” under the list of selected banks.
- Choose “Coins.ph (DCPay)” from the list of bank transfer options. Enter the amount that you want to send, making sure that you enough balance to cover the transaction. Fill up your Coins.ph account name, account number (the mobile number associated with your Coins.ph account), and email. Press “SEND MONEY” to continue.
- Review your payment details and then tap “CONFIRM.” Your GCash to Coins.ph fund transfer will usually be completed in a few minutes since it’s powered by InstaPay. You will receive a text message and an email once the money transfer is complete.
- remember to check your Coins.ph wallet to verify that you have received the money.
How to Transfer Money From Coins.ph to GCash
Sending money from your Coins.ph wallet to your GCash account is also quite easy and can be done with a few taps on your smartphone.
- First, open the Coins.ph app and tap “Withdraw Cash” on the home screen. On the Withdraw Cash screen, select the GCash logo under “E-Wallets.” Next, enter the amount that you want to cash out. Tap “Next.”
- Then, fill in your payment details, such as your GCash account name, GCash mobile number, and the recipient’s mobile number. Tap “Next.”
- Review your payment details and if everything is correct, slide your finger across the “Slide to confirm” button.
- You will be asked to enter the verification code sent to you via email. Tap “Submit” to continue. Please wait a few seconds while the system processes your withdrawal request in real-time. This process should take less than a minute.
- Next, you’ll receive a text message from Coins.ph and GCash confirming your successful transaction. Remember to check your GCash wallet to ensure the funds have been credited to your account.
Then, What If You Didn’t Receive the Money?
Even though the transaction is successful in the sender’s app, it’s common to see the balance not increase in the recipient’s app. This is a common issue, likely caused by system maintenance, which often causes delays. You can wait up to 24 hours. If the transaction fails completely, the system usually automatically returns the funds to the sender’s balance within 1–2 business days.
If the amount has been deducted from your wallet, simply wait for the transfer to complete. If the funds haven’t been returned to your account, it means the transfer hasn’t been completed. If you encounter any other issues, don’t hesitate to contact the GCash hotline at 2882 or email Coins.ph at help@coins.ph if you need assistance with your transfer.