Are you planning to contact Philippine National Bank (PNB) in the near future? If yes, you don’t need to worry about how to do it. Since contacting Philippine National Bank is very easy nowadays, you can contact PNB via phone, email, or social media.
If you currently need assistance from PNB or simply want to ask a question or submit a complaint, you can now do so in several ways available.
Here we have summarized for you the various communication channels from Philippine National Bank that you can contact to facilitate your communication with them.
How to Contact Philippine National Bank
With today’s advances in communication technology, contacting Philippine National Bank (PNB) has become easier. You can contact them via Trunkline at (+632) 8526 3131 or phone at (632) 8573-8888. You can also contact PNB via email, social media or by visiting their office in person.
A. Customer Care
To customers, stakeholders and business partners of Philippine National Bank, you may send your questions, concerns, compliments and feedback by contacting PNB using the contact details below:
1. Trunkline:
- Phone Number: (+632) 8526 3131
2. Customer Care Hotline (General Banking Inquiries):
- For general banking inquiries in the Philippines:
- Call: (632) 8573-8888
- For PNB Credit Cards concerns (24/7):
- Call: (+632) 8818-9818 (for Metro Manila)
- Domestic Toll-Free: 1800-10-8189818
Important Note: If you are contacting them from outside the Philippines, make sure to include the country code (+63) before the area code and number.
3. Email:
- For General Customer Care: customercare@pnb.com.ph
- For PNB Credit Cards concerns: pnbcreditcards@pnb.com.ph
- For Trust Customer Care: trust_customercare@pnb.com.ph
4. Physical Address (Head Office):
- Address: Philippine National Bank Financial Center Pres. Diosdado Macapagal Boulevard, Pasay City Philippines 1300
- Phone: +63 2 8551 5816
- Google Map: Click here!
- Waze: Click here!
5. Remittance Services:
- If you need immediate information on the status of your remittance, you can use their Remittance Tracker on their website.
- For Global Remit (Remittance Services): 1-800-PNB-8788 (1-800-762-8788)
- For Phone Remit: 1-855-889-7788
- For Customer Service (remittance-related): customerservice@pnbrci.com
6. Website:
- Visit their official website for more information: https://www.pnb.com.ph/
7. PNB Branch:
- Branch and ATM Directory: Click here!
- PNB Open Branches: Click here!
- PNB Overseas Branches: Click here!
8. PNB Consumer Assistance Process:
- PNB Consumer Assistance Process: Click here!
B. Social Media
In addition to using the phone number or email, customers, stakeholders, and business partners of Philippine National Bank may send their questions, concerns, compliments, and feedback through PNB‘s social media channels below:
- Facebook: facebook.com/pnbph/
- Instagram: instagram.com/pnbph/
- Twitter (X): twitter.com/PNBPH
- YouTube: youtube.com/pnbph/
- Linkedin: linkedin.com/company/philippine-national-bank
C. PNB Digital Mobile Application
Don’t forget to download and install the PNB Digital mobile application for your convenience and flexibility in managing your daily banking transactions with Philippine National Bank. You can download it on the Google Play Store or App Store as in the link below:
That was the summary of various communication channels from Philippine National Bank (PNB) that we can share with you. Hopefully it can help and make things easier for you!