Are you planning to contact Rizal Commercial Banking Corporation in the near future? If so, you don’t need to worry, now contacting them is very easy. You can contact RCBC by phone, email, or even through social media.
Well, here we have deliberately summarized various communication channels from Rizal Commercial Banking Corporation that you can contact to facilitate your communication with them.
How to Contact Rizal Commercial Banking Corporation
In today’s highly advanced digital era, contacting Rizal Commercial Banking Corporation is very easy. You can contact them directly at (+632) 8877-7222 or (+632) 8888-1888. In addition, you can also contact them via email, social media or even come directly to their office.
A. For General Inquiries and Customer Care
For general inquiries and customer service from Rizal Commercial Banking Corporation, you may contact the following address list:
- Phone: You can call their customer service hotline at (+632) 8877-7222.
- Domestic Toll-Free: If you are calling from a PLDT landline within the Philippines, you can use the toll-free number 1-800-10000-7222.
- International Toll-Free: For calls from outside the Philippines, dial the international access code followed by +800-8888-7222.
- Email: You can send your inquiries via email to customercare@rcbc.com.
The head office of Rizal Commercial Banking Corporation in the Philippines is located at Yuchengco Tower, RCBC Plaza, 6819 Ayala Avenue, City of Makati.
B. For RCBC Credit Card Inquiries
For questions about Rizal Commercial Banking Corporation credit cards, you can contact the following address list:
- Phone: Contact their dedicated credit card hotline at (+632) 8888-1888.
- Toll-Free (for Credit Cards): You can also use the toll-free number 1-800-10-888-1888.
- Email (for Credit Cards): For credit card-related concerns, you can email email@service.rcbcbankard.com.
- Chat with Erica: RCBC Credit Card has a 24/7 interactive customer service assistant named Erica. You can chat with Erica through the Rizal Commercial Banking Corporation Credit Card website or via their Facebook Messenger page (search for “Chat with Erica”).
C. Online Channels
You can also contact Rizal Commercial Banking Corporation online through its website or online banking portal.
- Online Banking: If you are an Rizal Commercial Banking Corporation online banking user, you can log in to your account and look for contact options or secure messaging features.
- Website: Visit the official Rizal Commercial Banking Corporation website or the Rizal Commercial Banking Corporation Credit Card website for more information and potentially other contact methods like online forms.
- RCBC Assist Online: This online platform allows you to prepare for certain branch transactions online.
D. Physical Branch
You can visit any Rizal Commercial Banking Corporation branch near you to speak with a bank representative in person. You can use the branch finder on the Rizal Commercial Banking Corporation website to locate the nearest branch.
E. Social Media
In addition to via telephone number or via email, you can also send complaints or questions related to Rizal Commercial Banking Corporation to their official social media accounts. Below are some of the account addresses that you can visit:
- Facebook: facebook.com/RCBCGroup
- Instagram: instagram.com/rcbcofficial
- Twitter (X): x.com/askRCBC
- Linkedin: za.linkedin.com/company/rcbc
F. RCBCpulz Application
You can also download and install the RCBCpulz application for various conveniences in your financial transactions with Rizal Commercial Banking Corporation. Below we have prepared a link that you can visit:
Important Notes: When contacting Rizal Commercial Banking Corporation, please have your account details or credit card information ready to help them assist you efficiently.
Well, those are some of the communication channels from Rizal Commercial Banking Corporation that we can share with you. Hopefully useful!