How to Pay SSS Loan Using GCash in the Philippines (2024 Guide)

We are now living in an era of rapid technological advancement. As technology advances, Filipinos are constantly looking for easy and efficient ways to manage their finances. This applies to paying off obligations, including SSS (Social Security System) loans.

Gone are the days of long lines at SSS branches! Thanks to the rise of e-wallets like GCash, your SSS loan payments can now be made from home, anytime, anywhere without having to queue.

This article will cover a complete guide on how to pay your SSS loan using GCash in. We will try to outline the two main methods available and walk you through the step-by-step process for each.

How to Pay Your SSS Loan Using GCash

How to Pay SSS Loan Using GCash

There are two primary methods for paying your SSS loan using GCash:

  • Direct Payment through GCash App (Pay Bills)
  • Payment via GCash through SSS Online Portal

A. Direct Payment through GCash App (Pay Bills)

This method allows you to directly pay your SSS loan using the GCash app. It’s a quick and straightforward process, ideal for those who already have their loan details readily available.

Here’s a step-by-step guide:

Step 1: Ensure You Have a GCash Account

If you haven’t already, download the GCash app from the Google Play Store or App Store and register for an account. The registration process is relatively quick and requires basic information like your mobile number and valid ID. Once registered, ensure your GCash account has sufficient funds to cover your loan payment. You can top up your GCash account through various methods, including online bank transfers, over-the-counter transactions at partner establishments (e.g., convenience stores, pawnshops), or cash-in services offered by GCash partner agents.

Step 2: Access the GCash App and Navigate to “Pay Bills”

Open the GCash app and log in using your MPIN (Mobile Personal Identification Number). On the main screen, look for the “Pay Bills” option, which is typically represented by an icon resembling a bill or invoice. Tap on the “Pay Bills” icon to proceed.

Step 3: Select Biller Category

Within the “Pay Bills” section, you’ll see a list of various billers categorized by industry. Scroll down and locate the “Government” category. Under “Government,” look for “SSS” or “Social Security System.” Select “SSS” to proceed.

Step 4: Choose Payment Option

Important Note: In some versions of the GCash app, you might encounter a “Select a Bill” option before reaching the payment options. If this is the case, simply choose “SSS Loan Payment” to proceed.

Upon selecting “SSS,” you’ll be presented with different payment options. Choose “SSS Loan Payment” to continue.

Step 5: Enter Your SSS Information

Here, you’ll be required to enter your SSS details to facilitate the payment process. You’ll need the following information:

  • SSS Number: This is your unique 10-digit identification number assigned by the SSS.
  • Loan Reference Number: This number identifies your specific SSS loan. You can find your loan reference number on your SSS loan statement or online through your My SSS account (more on this later).

Step 6: Review and Confirm Payment Details

After entering your SSS number and loan reference number, the GCash app will automatically retrieve information about your loan, including the outstanding balance. Carefully review the displayed details, including the amount due, your SSS number, and loan reference number. Ensure all information is accurate before proceeding.

Step 7: Enter Payment Amount and Confirm Transaction

Enter the amount you wish to pay towards your SSS loan. You can either pay the minimum amount due, a specific amount, or the entire outstanding balance. Once satisfied with the payment amount, review the transaction summary one last time before tapping “Pay” to confirm the transaction.

Step 8: Verify and Secure the Transaction

Upon confirming payment, GCash will prompt you to enter your MPIN for security purposes. Enter your MPIN and confirm the transaction. You’ll receive a confirmation message from GCash verifying your SSS loan payment.

Benefits of Direct Payment via GCash App:

  • Fast and Convenient: No need to visit SSS branches or wait in line. Settle your loan payments anytime, anywhere, with just a few taps on your smartphone.
  • Real-time Processing: Payments are reflected in your SSS loan account almost instantly, providing immediate peace of mind.
  • Secure Transactions: GCash utilizes secure payment technology to protect your financial information.

B. Payment via GCash through SSS Online Portal

This method involves utilizing your SSS online account (My SSS) in conjunction with GCash for payment. This is a good option for those who prefer to access their loan details directly from their My SSS account.

Here’s a step-by-step guide:

Step 1: Access Your My SSS Account

Visit the official SSS website (https://www.sss.gov.ph/) and log in to your My SSS account. If you haven’t registered yet, you can do so by clicking on “Register” and following the on-screen instructions. For existing users, enter your username and password to log in.

Step 2: Navigate to “Payments” Section

Once logged in, locate the “Payments” section within your My SSS dashboard. The specific location of this section may vary depending on the website layout. Look for options like “Contributions Payment,” “Loan Payment,” or simply “Payments.” Click on the relevant option to proceed.

Step 3: Generate Payment Reference Number (PRN)

Within the “Payments” section, you’ll find an option to generate a Payment Reference Number (PRN). This number is essential for processing your loan payment. Select the option to “Generate PRN” and follow the on-screen instructions. You’ll typically be required to choose the type of payment (“Loan Payment”) and specify the loan details (e.g., loan type, amount). Once confirmed, the system will generate a unique PRN for your chosen payment.

Step 4: Note Down the PRN

Carefully note down the generated PRN. You’ll need this number later when processing your payment through GCash.

Step 5: Open GCash App and Access “Pay Bills”

Similar to the direct payment method, launch the GCash app and log in using your MPIN. Navigate to the “Pay Bills” section as described in Method 1.

Step 6: Select Biller Category and Payment Option

Within “Pay Bills,” locate the “Government” category and select “SSS” as the biller. As in Method 1, you might encounter a “Select a Bill” option. If so, choose “SSS Contribution” (note that for loan payments, it should say “contribution” here).

Step 7: Choose “Pay with Reference Number”

Upon selecting “SSS,” you’ll be presented with various payment options. This time, choose the option that says “Pay with Reference Number” (or similar wording) to proceed.

Step 8: Enter Details and Confirm Payment

Here, you’ll be required to enter the following information:

  • Biller Name: Select “SSS” from the dropdown menu.
  • Reference Number: Enter the PRN you generated from your My SSS account earlier.
  • Payment Amount: Enter the amount you wish to pay towards your SSS loan.

Step 9: Review and Confirm Transaction

Carefully review all entered details, including the biller name, reference number, and payment amount. Ensure everything is accurate before proceeding.

Step 10: Verify and Secure the Transaction

Once satisfied, confirm the transaction details and enter your MPIN for security purposes. Similar to the direct payment method, GCash will send you a confirmation message verifying your SSS loan payment.

Benefits of Payment via GCash through SSS Online Portal:

  • Access Loan Details Directly: This method allows you to view your loan details and generate a PRN within your My SSS account for seamless integration with GCash payment.
  • Flexibility: You can generate a PRN for future payments and schedule them at your convenience using GCash.

We have also tried to present this guide in video form on YouTube:

Important Reminders

  • Transaction Fees: Be aware of potential transaction fees associated with using GCash for SSS loan payments. These fees may vary depending on the GCash service and transaction amount.
  • Payment Processing Time: While payments are generally processed quickly, there might be a slight delay between the transaction and the reflection in your SSS loan account. Allow some buffer time, especially when making urgent payments.
  • Retain Transaction Records: It’s crucial to keep a copy of your GCash transaction confirmation message or receipt for future reference. This serves as proof of payment in case of any discrepancies.