Having credit on your phone and staying connected with a data plan is essential, and Smart Prepaid offers an easy and affordable way to do so. However, keeping track of your remaining credit (prepaid credit) is essential to avoid running out of calls, SMS, and data.
For you Smart Prepaid users who are looking for a guide on how to check your balance in Smart Prepaid, you’ve come to the right place. Because our article this time will discuss the various methods available to check your Smart Prepaid balance, ensuring you are always informed and in control of your mobile experience.
Contents
How to Check Your Balance in Smart Prepaid
Smart offers several user-friendly methods to check your balance, catering to different preferences and situations. Here’s a breakdown of the five primary methods:
- USSD Code
- Smart GigaLife App
- Online Balance Inquiry
- SMS Balance Inquiry
- Call 1515
- Call *888
A. USSD Code (Quickest and Easiest Method)
1. Dial *123# on your mobile phone.
2. Choose Balance/Services.
3. Choose Check Balance.
4. You’ll receive a pop-up message displaying your current Smart Prepaid balance.
This method is free of charge and works even without an internet connection.
Below we also include an example of a guide in video form on the YouTube platform::
B. Smart GigaLife App (Convenient and Feature-Rich)
- Download and install the Smart GigaLife App from the Google Play Store or App Store.
- Register your Smart Prepaid number within the app.
- Once logged in, your main dashboard will display your current balance prominently.
The Smart GigaLife App offers additional functionalities beyond balance checks, such as purchasing load, registering for promos, and managing data usage.
C. Online Balance Inquiry (Web-Based Access)
- Visit Smart’s official website: https://smart.com.ph/corporate.
- Click on “Prepaid” at the top navigation bar.
- Select “Balance Inquiry” from the dropdown menu.
- Enter your Smart Prepaid Number and the Security Code displayed on the screen.
- Click “Submit” to see your current balance displayed online.
This method requires an internet connection but offers a visual interface for balance information.
D. SMS Balance Inquiry (Simple and Straightforward)
- Open your phone’s SMS messaging app.
- Compose a new message with the body “BAL” (without quotation marks).
- Send the SMS to 214.
- You’ll receive a reply SMS with your current Smart Prepaid balance information.
Standard SMS charges apply depending on your current promo.
E. Call 1515
If other methods do not work, you can simply call 1515 and you will immediately receive a text message containing information about your current load balance. This isn’t a hotline number so you don’t have to talk to anyone.
- Dial 1515 from your Smart Prepaid number for free.
- Follow the prompts or speak to a customer service representative to inquire about your balance.
However, this method is not widely used because it costs ₱1 per inquiry.
F. Call *888
888 is the toll-free hotline number for Smart prepaid customers. You can call 888 if you have questions or concerns about the company or their services. Free to call from your Smart mobile number.
- Call *888 to inquire about your Smart balance.
- Just follow the voice prompts and an automated voice message will tell you your current load balance.
Unfortunately, this only tells you your remaining load balance and not other relevant information such as load validity period, promo inclusion (remaining call, SMS or data allocation), and promo validity period. You can try other ways to check your promo status.
Conclusion
Staying informed about your Smart Prepaid balance is crucial for managing your mobile expenses effectively. By utilizing the various methods outlined in this guide, you can conveniently check your balance anytime, anywhere. Whether you prefer a quick USSD code, a user-friendly app, or a web-based solution, Smart provides options to suit your needs.
Remember to explore additional features offered by the Smart GigaLife App for a comprehensive mobile experience. With these tools at your disposal, you can stay connected and enjoy the benefits of your Smart Prepaid subscription.