Staying connected is essential in today’s era of rapid technological advancement. Smart Communications, Inc. (Smart), a leading telecommunications service provider in the Philippines, offers a variety of postpaid plans to meet your mobile communication needs.
Whether you are someone with a high data usage, a frequent texter, or a business professional who needs reliable phone calls, Smart has the right plan for you with the Smart Postpaid plan.
Our article this time provides a complete guide on how to apply for a Smart Postpaid plan in the Philippines. We will cover the two main methods available: online application and application through the Smart Store.
Contents
Understanding Smart Postpaid Plans
Before diving into the application process, it’s important to understand Smart Postpaid plans. Unlike prepaid plans where you load credits beforehand, postpaid plans allow you to use your phone now and pay for your usage later. Your monthly bill will reflect your calls, texts, data usage, and any add-on services availed.
Smart offers a wide range of postpaid plans, categorized according to data allocation, call and text inclusions, and additional features. Here’s a quick rundown of some popular categories:
- Signature Plans: Designed for individuals who prioritize data usage. These plans offer generous data allowances, perfect for streaming, gaming, and social media browsing.
- GigaPlans: Focuses on data with additional inclusions like calls and texts for specific networks.
- Unli Data Plans: Ideal for users who need unlimited data access for specific activities like surfing or watching videos.
- All-in Plans: Comprehensive plans that combine data, calls, texts, and sometimes even international call minutes.
- Plan with Device: Bundles a Smart Postpaid plan with a brand new smartphone, making it easier to upgrade your device.
Choosing the Right Smart Postpaid Plan
To select the best plan for you, consider your typical mobile usage:
- Data Usage: How much data do you typically consume in a month? Stream movies, play games, or simply browse social media occasionally?
- Calls and Texts: Do you make frequent calls or send a lot of text messages? Who do you typically contact (local or international)?
- Additional Features: Do you need features like data rollover, free access to specific apps, or international call minutes?
Smart offers a user-friendly plan comparison tool on their website to help you choose the most suitable plan based on your needs.
Requirements Needed on Smart Plan Application
A. Proof of Identification:
You can bring one of the broof of identification from the list below:
- Laminated Company ID
- Locally-issued Passport
- Professional Regulations Commission (PRC) ID
- Digitized/photo Social Security System (SSS)
- Digitized/photo Tax Identification Number (TIN) ID
- Locally issued driver’s license
- Laminated/photo Senior Citizen’s ID
- Locally-issued major photo Credit Card
- Laminated/photo membership ID from Top Sports and Country Clubs
- Laminated/photo firearms license card or Firearms Permit to Carry
For foreign citizen applicants, valid (not expired/revoked) internationally-issued passport or unexpired Alien Certificate of Registration (ACR)
B. Proof of Address:
You may bring any of the following under the applicant’s name for the purpose of fulfilling your proof of address requirement:
- Utility Bill (e.g. Electric or Water or Telecom or Cable or Credit Card Bill)
- Bank Statement
- Lease of Contract
- Notarized Lessor’s Certificate
C. Proof of Financial Capacity:
You can bring any of the following for proof of financial capacity:
- Bank Account Documents (e.g. Bank Certification Letter, Bank Deposit Certificate, Bank Passbook/Bank Statement)
- Certificate of Employment (COE)
- Latest Income Tax Return (ITR)
- Credit Card Statement of Account (SOA)
Apply for a Smart Postpaid Plan
Now that you understand Smart Postpaid plans, let’s explore the two main application methods.
Method 1: Online Application
The online application process is convenient and allows you to apply from the comfort of your home. Here’s what you need to do:
1. Visit the Smart Website: Head over to the Smart website (https://smart.com.ph/corporate).
2. Navigate to the Plans Section: Click on the “Plans” tab at the top navigation bar.
3. Explore Available Plans: Browse through the various Smart Postpaid plans offered. Utilize the plan comparison tool to find the one that best suits your requirements.
4. Choose Your Plan: Once you’ve identified your ideal plan, click on the “Apply Now” button.
5. Fill Out the Application Form: Carefully fill out the online application form. This typically includes:
- Personal information (name, address, contact number)
- Valid government-issued ID (pictures might be required)
- Employment details (if employed)
- Chosen Smart Postpaid plan
6. Submit Your Application: Review your application thoroughly before submitting it. Once satisfied, click on the “Submit” button.
7. Await Verification: A Smart representative will contact you within 24 to 48 hours to verify your application and schedule a delivery for your SIM card (if applicable).
Method 2: Application Through Smart Stores
If you prefer a more personal touch, you can visit a Smart Store. Here’s a breakdown of the process:
1. Locate a Smart Store: Use the Smart Store locator on their website (https://smart.com.ph/corporate) to find the nearest branch convenient for you.
2. Visit the Smart Store: Head over to the chosen Smart Store during their operating hours.
3. Meet a Customer Service Representative: Inform the customer service representative that you wish to apply for a Smart Postpaid plan.
4. Select Your Plan: The representative will guide you through the available plans and help you choose the one that aligns with your needs.
5. Submit Required Documents: Present the following documents to the customer service representative:
- Valid government-issued ID (original and photocopy)
- Proof of billing address (e.g., utility bill, bank statement)
- Proof of income (for high-end plans, may include payslips or company ID)
6. Application Processing: The representative will process your application and verify your information.
7. Choose Your SIM Card and Phone (Optional): If your chosen plan includes a free SIM card or a bundled phone, you can choose them at this point.
8. Payment and Activation: Settle any initial fees or cash advance required for your plan. The representative will then activate your SIM card.
9. Start Using Your Smart Postpaid Plan: Congratulations! You can now start enjoying your Smart Postpaid plan.
Below we also include an example of a guide in video form on the YouTube platform:
Additional Considerations
- Mobile Number Portability (MNP): If you’re switching from another network provider and want to keep your existing mobile number, you can inquire about Mobile Number Portability (MNP) during your application. This process might involve additional requirements and processing time.
- Eligibility and Credit Check: Smart reserves the right to conduct a credit check to assess your eligibility for certain plans.
- Postpaid Plan Contract: Be mindful of any contract terms associated with your chosen plan. This might include a lock-in period or early termination charges.
Benefits of Applying for a Smart Postpaid Plan
- Convenience: Enjoy the ease of using your mobile services now and settle your bill later.
- Wide Range of Plans: Choose a plan that perfectly aligns with your mobile usage needs.
- Potential for Freebies: Some plans offer perks like free smartphones, data rollover, or access to exclusive content.
- Regular Network Upgrades: Smart continuously invests in network infrastructure, providing subscribers with reliable mobile connectivity.