Receiving money from loved ones such as family, friends or business partners from overseas is a common occurrence. And Western Union remains a trusted name in money transfer services, offering fast and reliable money transfer options.
For Filipinos receiving Western Union transfers, PayMaya provides an easy and digital way to claim your funds.
For those of you looking for a how-to guide? This article will walk you through the easy process of claiming Western Union money transfers through PayMaya.
Why Claim Your Western Union Remittance via PayMaya?
Choosing PayMaya to claim your Western Union remittance offers several advantages:
- Convenience: Skip the long lines at agent locations. Claim your remittance anytime, anywhere using the PayMaya app on your smartphone.
- Security: PayMaya utilizes robust security measures to protect your funds and personal information.
- Speed: The remittance will be credited directly to your PayMaya account upon successful claim.
- Versatility: Once credited, you can use your PayMaya funds for various transactions like online shopping, bills payment, mobile top-up, sending money, and more.
Before You Claim: Upgrading Your PayMaya Account
Important Note: Only fully upgraded PayMaya accounts can claim Western Union remittances. Upgrading your account is a free and easy process. Here’s how to do it:
- Launch the PayMaya app on your smartphone.
- Log in to your account.
- Look for the “Upgrade Now” button or banner within the app.
- Follow the on-screen instructions, which may involve providing additional information and submitting a valid ID.
After successful verification, your PayMaya account will be upgraded, enabling you to claim Western Union remittances.
Claim Your Western Union Remittance via PayMaya
There’s only one method for claiming your Western Union remittance via PayMaya. Here’s a step-by-step guide:
1. Open the PayMaya App: Locate and launch the PayMaya app installed on your smartphone.
2. Access the “Cash In” Function: On the main screen of the PayMaya app, look for the “Add Money” option. It’s usually situated near the top of the screen.
3. Select “Western Union”: Upon tapping “Add Money,” a list of partner options for adding funds will appear. Choose “Western Union” from this list.
4. Enter the Money Transfer Control Number (MTCN): Your sender should provide you with a 10-digit Money Transfer Control Number (MTCN) associated with the Western Union transaction. Carefully key in this MTCN in the designated field within the PayMaya app.
5. Review and Confirm: The PayMaya app will display a confirmation screen summarizing the remittance details, including the sender’s name, amount, and MTCN. Double-check all the information to ensure accuracy. Once everything is correct, tap “Receive” to proceed.
6. Confirmation and Receipt: If the details are valid, PayMaya will credit the remittance amount directly to your account. You will receive confirmation messages through both the app and SMS, notifying you of the successful claim.
Video example: How to Claim Your Western Union Remittance via PayMaya in YouTube
Additional Tips
- Ensure you have a stable internet connection while claiming your remittance via PayMaya.
- Keep your PayMaya app updated to the latest version for optimal functionality and security.
- For any concerns or inquiries, you can contact PayMaya customer support through their app or website.
Important Reminders for Claiming via PayMaya
- Transaction Limits: PayMaya imposes transaction limits on receiving remittances. These limits may vary depending on your account type and verification level. Check the PayMaya app or website for current limitations.
- Foreign Currency Conversion: If the remittance is sent in a foreign currency, PayMaya will convert it to Philippine Peso (PHP) using their prevailing exchange rate. Be sure to factor in any potential conversion fees.